We believe strongly that regular communication between school and home is essential in order that pupils make progress; academic progress as well as personal progress. With this in mind, we would like to make it as easy as possible for parents to contact the school.  The main point of contact for parents is via the Wellbeing team, which consists of Miss Megan Morris (Wellbeing Administrator), Heads of Year, and Heads of Key Stage. We are available to discuss any difficulties or concerns that may arise, relating to the wellbeing or progress of our pupils.
The Lower School: Years 7, 8 and 9
The Upper School: Years 10 and 11
The Sixth Form: Years 12 and 13 (The Sixth Form)

It is important that any form of communication between the school and parents is conducted in a polite and professional manner at all times. The school will not accept any rudeness, aggression or anti-social behavior towards any member of staff.

If you would like to discuss any matter relating to your child’s progress or wellbeing, you should speak with our Wellbeing Administrator, Miss Megan Morris in the first instance. Please contact the main office in school in the usual way (01443 875227), select your preferred language, and then option 3.  Miss Morris will be available to take your calls between 7:45 and 3:30, Monday to Friday. Part of Miss Morris’ role is to liaise between all members of the school’s community, including external agencies. She meets regularly with members of the Wellbeing team, and plays an integral part in contributing towards the school’s policies. Miss Morris will be able to deal with most queries and concerns, but will transfer you to another member of the Wellbeing team if necessary. Our Wellbeing team consists of Heads of Year, Heads of Key Stage, as well as staff that work in our Wellbeing Rooms. Please be mindful that almost every member of our Wellbeing team has teaching commitments, and will not be available at all times to take telephone calls. Where necessary, Miss Morris will take your details and will arrange for a member of the Wellbeing team to give you a call at a time that is convenient for you.

We warmly welcome parents into school as frequently as possible; indeed, we believe that this is an integral part of supporting pupil progress and wellbeing. We kindly request that parents contact school prior to visiting, in order to make an appointment. This is so that we can ensure that you are able to meet with the person best able to deal with your query/concern, that we allow sufficient amount of time to meet with you, and so that we are able to gather any information required prior to your visit. In most cases, members of the Wellbeing team will need to speak with your child’s teachers, in preparation for your visit.